Strange question after saved !

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vwood
Posts: 5
Joined: 14 May 2018, 05:07

Strange question after saved !

Post by vwood » 14 May 2018, 05:18

Dear sir,
After saving "Source.dwg" as "Saved.dwg" , I open the latter file using Autocad, while moving the narrow of the dimension (vertical dimension !), the dimension is strange and wrong !
How can i fix it ? Anyone would help ?
Thanks a lot !
:o

support
Posts: 2930
Joined: 30 Mar 2005, 11:36
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Re: Strange question after saved !

Post by support » 14 May 2018, 16:47

Hello,

Could you please send both files (Source.dwg and Saved.dwg) to the Technical Support e-mail for investigation?


Mikhail
Technical Support E-mail: support@cadsofttools.com
Chat support on Skype: cadsofttools.support

support
Posts: 2930
Joined: 30 Mar 2005, 11:36
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Re: Strange question after saved !

Post by support » 15 May 2018, 20:25

Hello Yin,

We have received your files and could reproduce the problem. Given that a solution will most probably require changes in CAD VCL source code, we have forwarded this issue to the developers team by opening a support case.


Mikhail
Technical Support E-mail: support@cadsofttools.com
Chat support on Skype: cadsofttools.support

vwood
Posts: 5
Joined: 14 May 2018, 05:07

Re: Strange question after saved !

Post by vwood » 16 May 2018, 03:57

Dear sir
Thans for your reply !
But , this question is not only in CAD VCL, but also in other components , such as CAD Export, CAD Inport .....!

support
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Joined: 30 Mar 2005, 11:36
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Re: Strange question after saved !

Post by support » 16 May 2018, 17:44

Hello Yin,

CAD VCL Import and CAD VCL Export are versions of the product CAD VCL, so when we say "CAD VCL", we imply Import and Export components.

The issue was resolved today. Please confirm if you received a fixed version of the library.

Mikhail
Technical Support E-mail: support@cadsofttools.com
Chat support on Skype: cadsofttools.support

vwood
Posts: 5
Joined: 14 May 2018, 05:07

Re: Strange question after saved !

Post by vwood » 18 May 2018, 06:58

Dear sir,
Thanks for your replay.
Last edited by vwood on 18 May 2018, 11:57, edited 1 time in total.

vwood
Posts: 5
Joined: 14 May 2018, 05:07

Re: Strange question after saved !

Post by vwood » 18 May 2018, 11:56

support wrote:Hello Yin,

CAD VCL Import and CAD VCL Export are versions of the product CAD VCL, so when we say "CAD VCL", we imply Import and Export components.

The issue was resolved today. Please confirm if you received a fixed version of the library.

Mikhail
Dear sir,
Thanks for your replay.
But it is still something wrong with other dimensions.
And, it is something wrong with dimensions too, for example, precision, tolerance and so on.
Mail has been send , please check again.
Thanks!

support
Posts: 2930
Joined: 30 Mar 2005, 11:36
Contact:

Re: Strange question after saved !

Post by support » 18 May 2018, 17:15

Hello Yin,

I’m afraid we support editing only linear dimensions at the moment. We have editing of other dimension types on our plan, but we don’t have any fixed date for this at the moment.


Mikhail
Technical Support E-mail: support@cadsofttools.com
Chat support on Skype: cadsofttools.support

vwood
Posts: 5
Joined: 14 May 2018, 05:07

Re: Strange question after saved !

Post by vwood » 21 May 2018, 03:57

support wrote:Hello Yin,

I’m afraid we support editing only linear dimensions at the moment. We have editing of other dimension types on our plan, but we don’t have any fixed date for this at the moment.


Mikhail
Thanks !

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