Catastrophic failure appeared while opening a PDF

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seonkeun
Posts: 3
Joined: 29 Jun 2011, 09:23

Catastrophic failure appeared while opening a PDF

Post by seonkeun » 29 Jun 2011, 09:35

An exception occured as below while opening a PDF file with CADViewX Lite 8.0.
I just can't know the reason of this result.
Please help me, Please let me know the solves.

thank you.

Exception Text:

System.Runtime.InteropServices.COMException (0x8000FFFF): Catastrophic failure. (Exception from HRESULT: 0x8000FFFF (E_UNEXPECTED))
at CADViewLib.ICADViewX.DoToolButtonClick(TxToolButton ToolButton)
at AxCADViewLib.AxCADViewX.DoToolButtonClick(TxToolButton toolButton)
at Project1.Form1.mmiOpen_Click(Object eventSender, EventArgs eventArgs)
at System.Windows.Forms.MenuItem.OnClick(EventArgs e)
at System.Windows.Forms.MenuItem.MenuItemData.Execute()
at System.Windows.Forms.Command.Invoke()
at System.Windows.Forms.Command.DispatchID(Int32 id)
at System.Windows.Forms.Control.WmCommand(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.ContainerControl.WndProc(Message& m)
at System.Windows.Forms.Form.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

support
Posts: 2932
Joined: 30 Mar 2005, 11:36
Contact:

Re: Catastrophic failure appeared while opening a PDF

Post by support » 29 Jun 2011, 11:54

Hello.
CADViewX 8 require Ghostscript 32-bit library to import PDF files. The library can be downloaded here: http://downloads.ghostscript.com/public/. Please make sure the 32-bit library version installed on your PC. CADViewX Lite searches Ghostscript automatically. Unfortunately current CADViewX Lite version access Ghostscript successfully under 32-bit OS versions only. Accessing Ghostscript from 64-bit systems will be available with one of future releases. On the other hand CADViewX Pro includes Ghostscript path setting that allows using under 64-bit versions.

Alexander.
Technical Support E-mail: support@cadsofttools.com
Chat support on Skype: cadsofttools.support

seonkeun
Posts: 3
Joined: 29 Jun 2011, 09:23

Re: Catastrophic failure appeared while opening a PDF

Post by seonkeun » 30 Jun 2011, 05:42

support wrote:Hello.
CADViewX 8 require Ghostscript 32-bit library to import PDF files. The library can be downloaded here: http://downloads.ghostscript.com/public/. Please make sure the 32-bit library version installed on your PC. CADViewX Lite searches Ghostscript automatically. Unfortunately current CADViewX Lite version access Ghostscript successfully under 32-bit OS versions only. Accessing Ghostscript from 64-bit systems will be available with one of future releases. On the other hand CADViewX Pro includes Ghostscript path setting that allows using under 64-bit versions.

Alexander.

My problem has been resolved!
Thank you very much Alexander.

Anyway, when will be the new release for 64bit?

support
Posts: 2932
Joined: 30 Mar 2005, 11:36
Contact:

Re: Catastrophic failure appeared while opening a PDF

Post by support » 30 Jun 2011, 12:16

Hello.
We haven't time schedule for software releases, sorry. The limitation for using Ghostscript with CADViewX Lite under 32 bit OS versions only will be fixed in one of next releases, possibly the next one.

Alexander.
Technical Support E-mail: support@cadsofttools.com
Chat support on Skype: cadsofttools.support

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