Unsinstall problem

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Rickardsvard
Posts: 3
Joined: 29 Mar 2005, 21:11
Location: Sweden

Unsinstall problem

Post by Rickardsvard » 29 Mar 2005, 21:17

I try to uninstall ABViewer but it complain "Could not open INSTALL.LOG". I have check, the file is there and it is no problem to read it. What shall I do ?

/RS

support
Posts: 3253
Joined: 30 Mar 2005, 11:36
Contact:

Post by support » 30 Mar 2005, 13:31

<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by Rickardsvard</i>
<br />I try to uninstall ABViewer but it complain "Could not open INSTALL.LOG". I have check, the file is there and it is no problem to read it. What shall I do ?

/RS
<hr height="1" noshade id="quote"></font id="quote"></blockquote id="quote">
Hello,
try to install ABViewer of the same version to the same folder as previous installation and then use "add/remove program" from control panel to uninstall it. IMPOTANT: the same version and the same folder.
Sergey.

please post questions to the forum or write to support@cadsofttools.com

Rickardsvard
Posts: 3
Joined: 29 Mar 2005, 21:11
Location: Sweden

Post by Rickardsvard » 30 Mar 2005, 19:57

<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by support</i>
<br /><blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by Rickardsvard</i>
<br />I try to uninstall ABViewer but it complain "Could not open INSTALL.LOG". I have check, the file is there and it is no problem to read it. What shall I do ?

/RS
<hr height="1" noshade id="quote"></font id="quote"></blockquote id="quote">
Hello,
try to install ABViewer of the same version to the same folder as previous installation and then use "add/remove program" from control panel to uninstall it. IMPOTANT: the same version and the same folder.
Sergey.

please post questions to the forum or write to support@cadsofttools.com

<hr height="1" noshade id="quote"></font id="quote"></blockquote id="quote">
I have already try it. Any other propose?

support
Posts: 3253
Joined: 30 Mar 2005, 11:36
Contact:

Post by support » 31 Mar 2005, 10:33

<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by Rickardsvard</i>
<br /><blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by support</i>
<br /><blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by Rickardsvard</i>
<br />I try to uninstall ABViewer but it complain "Could not open INSTALL.LOG". I have check, the file is there and it is no problem to read it. What shall I do ?

/RS
<hr height="1" noshade id="quote"></font id="quote"></blockquote id="quote">
Hello,
try to install ABViewer of the same version to the same folder as previous installation and then use "add/remove program" from control panel to uninstall it. IMPOTANT: the same version and the same folder.
Sergey.

please post questions to the forum or write to support@cadsofttools.com

<hr height="1" noshade id="quote"></font id="quote"></blockquote id="quote">
I have already try it. Any other propose?
<hr height="1" noshade id="quote"></font id="quote"></blockquote id="quote">
Please inform me about the number of your version.
Sergey.

please post questions to the forum or write to support@cadsofttools.com

Rickardsvard
Posts: 3
Joined: 29 Mar 2005, 21:11
Location: Sweden

Post by Rickardsvard » 01 Apr 2005, 14:59

<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by support</i>
<br /><blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by Rickardsvard</i>
<br /><blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by support</i>
<br /><blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by Rickardsvard</i>
<br />I try to uninstall ABViewer but it complain "Could not open INSTALL.LOG". I have check, the file is there and it is no problem to read it. What shall I do ?

/RS
<hr height="1" noshade id="quote"></font id="quote"></blockquote id="quote">
Hello,
try to install ABViewer of the same version to the same folder as previous installation and then use "add/remove program" from control panel to uninstall it. IMPOTANT: the same version and the same folder.
Sergey.

please post questions to the forum or write to support@cadsofttools.com

<hr height="1" noshade id="quote"></font id="quote"></blockquote id="quote">
I have already try it. Any other propose?
<hr height="1" noshade id="quote"></font id="quote"></blockquote id="quote">
Please inform me about the number of your version.
Sergey.

please post questions to the forum or write to support@cadsofttools.com

<hr height="1" noshade id="quote"></font id="quote"></blockquote id="quote">
ABViewer 4.4 in(WinXP Pro SP2)
/RS

support
Posts: 3253
Joined: 30 Mar 2005, 11:36
Contact:

Post by support » 06 Apr 2005, 18:49

<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by Rickardsvard</i>
<br /><blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by support</i>
<br /><blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by Rickardsvard</i>
<br /><blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by support</i>
<br /><blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by Rickardsvard</i>
<br />I try to uninstall ABViewer but it complain "Could not open INSTALL.LOG". I have check, the file is there and it is no problem to read it. What shall I do ?

/RS
<hr height="1" noshade id="quote"></font id="quote"></blockquote id="quote">
Hello,
try to install ABViewer of the same version to the same folder as previous installation and then use "add/remove program" from control panel to uninstall it. IMPOTANT: the same version and the same folder.
Sergey.

please post questions to the forum or write to support@cadsofttools.com

<hr height="1" noshade id="quote"></font id="quote"></blockquote id="quote">
I have already try it. Any other propose?
<hr height="1" noshade id="quote"></font id="quote"></blockquote id="quote">
Please inform me about the number of your version.
Sergey.

please post questions to the forum or write to support@cadsofttools.com

<hr height="1" noshade id="quote"></font id="quote"></blockquote id="quote">
ABViewer 4.4 in(WinXP Pro SP2)
/RS
<hr height="1" noshade id="quote"></font id="quote"></blockquote id="quote">
1.Run setup.
2.Window "Welcome" will appear. Press button "Next".
3.Window "License Agreement" will appear. Press button "Accept".
4.Window "Choose Destination Location" will appear. Press button "Browse".
Window "Select Destination Location" will appear.
Choose "Destination Folder" as your previous installation was. For example:
if ABViewer was installed to "C:\Program Files\ABViewer 4" choose this folder
and press button "OK".Press button "Next".
5.Window "Select Program Manager Group" will appear. Press button "Next".
6.Window "Start Installation" will appear. Press button "Next".
7.Window "Installation Complete" will appear. Press button "Next".

The installation of ABViewer will be completed.
To uninstall ABViewer:
1. Press button "Start" on "Task bar" pannel.
2. Choose "All Programs->ABViewer 4->Uninstall ABViewer".
3. "Uninstall ABViewer4" will be run. Window "Select Uninstall Method" will appear.
Select "Automatic" method. Press button "Next".
4. Window "Perform Uninstall" will appear. Press button "Finish".

or

1. Press button "Start" on "Task bar" pannel.
2. Open "Control Panel".
3. Open "Add or Remove Programs" panel.
4. Select "ABViewer 4" and press button "Remove".
5. "Uninstall ABViewer4" will be run. Window "Select Uninstall Method" will appear.
Select "Automatic" method. Press button "Next".
6. Window "Perform Uninstall" will appear. Press button "Finish".

"ABViewer 4" should be removed from your system.
Please contact us on support@cadsofttools.com if problems should remain.
Sergey.

please post questions to the forum or write to support@cadsofttools.com

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