ABViewer 9 Slow

[RWalters]

When I open a .dwg file in ABViewer 9, the drawing opens quickly, but all the menu items stay grayed out for up to 45 seconds while the cursor just spins. I am using a floating license with 9 Enterprise.

[support]

Hello.
Please let us know if described issue takes place on any DWG or some specific DWG drawing opened. The file opened via a network or from a same PC that have ABViewer started?

Alexander.

[RWalters]

It happens with any .dwg file opened from the network. Local files do not have the same problem. The problem is occurring on multiple PCs.

[support]

Hello.
ABViewer window contains Explorer panel that is active by default. Browsing a network results explorer updating that can take a time. Please switch off the Explorer panel to remove the slow effect.

explorer.png (66.45 KiB) Viewed 50419 times

Alexander.